The first time I saw The Beach Boys was in a sports coliseum with 20,000 other people. That evening, most of the band came on stage and started with a song to warm up the crowd. Before the next song, Brian Wilson, wearing a muumuu and with his guitar slung […]
Excellent customer service can be practiced by anyone, but I would argue that in some situations it is a little more important than in others. Dr. Robert Cooper is retiring after 37 years of treating cancer patients in private practice and at Western Connecticut Health Network, and the horror and […]
Following is a list of phrases that have caused me to want to tear my hair out — or to put it more clearly, frustrated me greatly — in the past week as I have read them in various publications: One communicator wrote that a pleasing situation was “music to […]
I’ve been reading about both the purpose of content marketing and the best ways to engage people on LinkedIn. Following are goals that might apply to you, and examples from my own work as illustration. 1. State clearly Why You Do What You Do. This is from Marc W. Halpert, […]
Now that the barbecues and fireworks are done, I would like to spend a few minutes talking about the U.S. Constitution. So as not to be a complete wet blanket, I interviewed Dr. Kevin R. C. Gutzman, a historian who believes the country has gone to hell, constitutionally speaking. “Iran […]
The governing body of World Cup Soccer, FIFA, is under fire this week for an article on the organization’s official website that describes Alex Morgan, the star of the U.S. Women’s Soccer team, in a dismissively sexist manner. The article started this way: “Alex Morgan is one of the most […]
My youngest son is a poet and so upon his graduation from college (yay!) and return home for the summer, we have been having discussions about what poetry is. You won’t be surprised to hear that we haven’t figured it out. But we know that we like some and can’t […]
The way we use words does make a difference, as proved by two events in the past week. The first was the death of a gentleman who may best conjure up the phrase “ink-stained wretch.” His name was Vincent Musetto and he was the New York Post copy editor who […]
One of my favorite moments at the three big horse races, the Kentucky Derby, Preakness and Belmont, is when the reporter interviews the winning jockey right after the race ends while they are both on horseback. Mostly, I wonder at how the reporter, Donna Brothers, does it. I would be […]
